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Day 2 Training Recap: Terminology & Processing
Today's summary, homework, and the session recording are all inside
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Today's summary, homework, and the session recording are all inside

PCBancard

Training Program

Day 2 of 8

Day 2 Training Recap

September 15, 2026

Hey everyone, what a great Day 2!

Here's a quick recap of what we covered today, plus everything you need before tomorrow.

TODAY'S TRAINING SUMMARY

Huge day today, we dove deep into Payment Terminology and Traditional Processing! Jason walked everyone through where every fee on a merchant statement actually comes from, and more importantly, what we can and can't control.

We also previewed the Good/Better/Best framework using a real proposal: Traditional, Surcharging, and Dual Pricing, all three laid out side by side so you can see exactly how to position each one.

Important Downloads & Links

Save these for reference. 

Watch the Day 2 recording

Merchant Services Training-Week 1 2026-09-15 14:53:38
Watch the recording

Download the Day 2 session notes

Get the Day 2 notes (PDF)

Homework for Tonight

Focus on the How to Sell Dual Pricing Training Course by James Shepherd. It covers the same concepts we use and is great supplemental material before we dive into Surcharging and Dual Pricing tomorrow.

Complete the first two modules:

  • Introduction & Introduction to Dual Pricing
  • Introduction to Dual Pricing
Access 'How to Sell Dual Pricing' Online Course

Questions about today's session?

Reply to this email before tomorrow's session, or if you are ready for Agent Paperwork. See everyone tomorrow for a deeper dive into Surcharge and Dual Pricing at 11am EST!


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